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1. What types of oil machines and tools do you sell?

We offer a wide range of oil machinery and tools, including oil extraction machines, oil press machines, oil filtration systems, lubricating oil tools, and accessories for maintenance and repair

2. Are your machines suitable for both industrial and small-scale use?

Yes, we provide equipment designed for various scales—from small, home-based setups to large industrial operations.

3. How can I choose the right oil machine for my needs?

Our sales team is happy to assist you in selecting the right machine based on your production capacity, type of oil-seed or raw material, and budget. Contact us anytime for personalized advice.

4. Do you offer installation and training services?

Yes, we provide professional installation and on-site training to ensure you get the most out of your purchase.

5. What is the warranty period on your products?

All our machines come with a standard 12-month warranty covering manufacturing defects. Extended warranties are available on select products.

6. How do I maintain and service the oil machines?

We supply detailed user manuals with every machine. Additionally, we offer maintenance services and sell spare parts to keep your equipment running smoothly.

7. Can I order spare parts separately?

Absolutely! We stock a wide range of spare parts and accessories for all our machines. Contact our support team to order.

8. What payment methods do you accept?

We accept multiple payment methods, including credit/debit cards, bank transfers, and PayPal. For bulk orders, special payment terms may be available.

9. Do you ship internationally?

Yes, we ship worldwide. Shipping costs and delivery times vary based on location and order size. Please contact us for detailed shipping information.

10. How long does delivery take?

Delivery times depend on your location and product availability. Typically, domestic shipments take 5-7 business days, while international deliveries can take 10-20 business days.

11. What if my order arrives damaged or incomplete?

Please inspect your package upon arrival. If you notice any damage or missing items, contact our customer service immediately with photos and order details so we can resolve the issue promptly.

12. How can I get technical support after purchase?

Our technical support team is available via phone, email, or live chat to assist you with troubleshooting, maintenance advice, and operational guidance.

13. How do I request a quote?

You can request a quote by filling out the contact form on our website or by calling our sales team directly. Please provide as much detail as possible about your requirements.